Privacy Policy.

At Docpensa, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website.

1. Information We Collect

• Personal Identification: Name, email address, phone number, and SLMC registration details provided during registration.
• Billing Information: Payment details necessary to process your subscriptions. This is securely handled by our payment partner, PayHere.
• Usage Data: Information about how you interact with our platform to improve our services.

2. Use of Information

We use the collected information to:

• Process and fulfill your subscription orders.
• Verify medical practitioner credentials (SLMC) for platform security.
• Provide customer support and respond to inquiries.
• Detect and prevent unauthorized activities or fraud.

3. Payment Security & Data Sharing

We respect your privacy and do not sell or trade your personal information. We share data only with:

• PayHere: Our trusted third-party payment processor. All card information is handled according to PCI-DSS standards. We do not store full credit/debit card details on our servers.
• Legal Requirements: If required by Sri Lankan law or valid legal orders.

4. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your data from unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data. For any privacy-related requests, please contact us.